Autotrader Reviews
At Lux Motor Berkshire, we take pride in delivering excellent service to every customer. We understand that buying a vehicle can feel daunting, so we work hard to make the process as simple and stress-free as possible. But don’t just take our word for it – see what our Autotrader customers have to say about their experience with us.
You can also read more reviews and share your own on Autotrader.
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Murad Karim18/03/2026
Excellent experience, friendly staff, helpful and welcoming, think of the customer throughout the experience of looking and buying a car Highly recommended Lux motor to everyone!
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ABD HARON18/03/2026
Very happy with the service no problems at all, exceptional customer service! Rae was very helpful and made the deal happen quickly and efficiently
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Tony Elammar12/03/2026
I had a great experience buying my car from Lux Motor Berkshire. The staff were very helpful and made the whole process easy and stress-free. I got a really good price for my part exchange, which I was very happy with. The car was exactly as described and the delivery went smoothly without any issues. Overall the service was excellent and very professional. I would happily recommend Lux Motor Berkshire to anyone looking for a quality car and good customer service.
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Jeremy Close10/01/2026
Nice people to deal with. Car was delivered in beautiful condition. I would be happy to deal with them again
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Margery B22/12/2025
Brilliant customer service from start to finish. We bought a Fiat 500 from Lux Motors in Vulcan Way and couldn't do enough to help - would definately recommend and buy another car from Lux. Thank you so much.
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Ben Crouch25/10/2025
Fantastic service, really helpful would use again
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Kristina Palovic06/10/2025
What a wonderful company to do business with ! It was an absolutely pleasure from start to finish . thank you so much for making my car purchase so easy and enjoyable and I’m truly enjoying driving it Highly recommended Lux motor Berkshire to everyone
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Joe Khalife03/10/2025
I was looked after from start to finish by Ross - he made sure I understood everything he went through everything in detail. He couldn’t have been more polite and helpful. I was really pleased with the customer service. I would happily buy a car again from this dealer. I was also happy with the person I spoke to who dealt with the financial and compliance to make sure I understood everything that I was signing. Leaving this review after 4 months of ownership of my BMW X4M
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Dan Wilks26/09/2025
Brilliant service I asked for a video and by 9am the following morning they sent it too me Let us test drive it and when went to pick up the following day they had it all nice and clean
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Kuna Saeger18/09/2025
Russ, the manager, responded to my calls promptly. I found him to be sincere and helpful, He delivered everything as promised and agreed.. He was flexible and acoomodated last minute changes. He is trustworthy and I will buy cars from him wthout any hesitation.
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Lee W03/09/2025
I purchased a Tesla from Lux in July. I have been nothing but impressed. Zero issues with the vehicle, took my part exchange and their level of service was excellent. I would recommend them to anyone, great people to deal with.
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Kay L20/08/2025
Excellent customer service, easy ,quick , no quibbling over the price. A really nice and exciting experience. Everything was handled very professionally and efficiently. The Vehicle was exactly as described. We were made to feel extremely welcome unlike a number of other dealerships we had visited. We highly recommend lux motor to anyone who's looking for nice car and Stress-free.
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